Terms & Conditions
For Users (Customers)
- User must provide accurate name, phone number, and location while booking.
- User is responsible for verifying service details before confirming booking.
- Platform acts only as a connector between user and worker, not service provider.
- Service charges may vary based on worker, location, and service complexity.
- User must ensure safe working environment at service location.
- Any dispute regarding pricing or service quality should be resolved directly with the worker.
- Platform is not liable for damages, delays, or incomplete work.
- Users must not misuse platform (fake bookings, harassment, fraud activity).
- Payment can be online or cash as agreed with worker.
- Cancellation policies may apply depending on service timing.
For Workers
- Worker must submit valid documents (Aadhar / ID proof) for verification.
- Worker must provide correct skill category and experience details.
- Worker is fully responsible for quality of service delivered.
- Worker must maintain professional behavior with customers.
- Any fraud, misconduct, or illegal activity will lead to permanent ban.
- Worker must arrive on time after accepting booking.
- Worker must not overcharge beyond agreed amount.
- Platform may suspend or terminate account without prior notice for violations.
- Worker is responsible for their own tools, safety, and service execution.
- No employer-employee relationship exists between platform and worker.
Verification Policy
- All workers go through basic ID and skill verification.
- Verification does not guarantee service quality.
- Users are advised to review worker ratings before booking.
Payments & Charges
- Platform may charge a basic service fees
- All payments are handled between user and worker unless stated.
- Refund policies apply as per cancellation terms.
Limitation of Liability
- Worker Dekho is a marketplace platform only.
- We are not responsible for any direct or indirect damages.
- Users and workers agree to use platform at their own risk.
Account Termination
- Accounts can be suspended for policy violations.
- Fraud or abuse leads to permanent ban.
Legal Jurisdiction
- All disputes are subject to jurisdiction of Arrah Bihar, India courts.
By using Worker Dekho and Work Dekho, you agree to all terms mentioned above.