WORKER DEKHO™

Terms & Conditions

For Users (Customers)

• User must provide accurate name, phone number, and location while booking.
• User is responsible for verifying service details before confirming booking.
• Platform acts only as a connector between user and worker, not service provider.
• Service charges may vary based on worker, location, and service complexity.
• User must ensure safe working environment at service location.
• Any dispute regarding pricing or service quality should be resolved directly with the worker.
• Platform is not liable for damages, delays, or incomplete work.
• Users must not misuse platform (fake bookings, harassment, fraud activity).
• Payment can be online or cash as agreed with worker.
• Cancellation policies may apply depending on service timing.

For Workers

• Worker must submit valid documents (Aadhar / ID proof) for verification.
• Worker must provide correct skill category and experience details.
• Worker is fully responsible for quality of service delivered.
• Worker must maintain professional behavior with customers.
• Any fraud, misconduct, or illegal activity will lead to permanent ban.
• Worker must arrive on time after accepting booking.
• Worker must not overcharge beyond agreed amount.
• Platform may suspend or terminate account without prior notice for violations.
• Worker is responsible for their own tools, safety, and service execution.
• No employer-employee relationship exists between platform and worker.

Verification Policy

• All workers go through basic ID and skill verification.
• Verification does not guarantee service quality.
• Users are advised to review worker ratings before booking.

Payments & Charges

• Platform may charge a basic service fees
• All payments are handled between user and worker unless stated.
• Refund policies apply as per cancellation terms.

Limitation of Liability

• Worker Dekho is a marketplace platform only.
• We are not responsible for any direct or indirect damages.
• Users and workers agree to use platform at their own risk.

Account Termination

• Accounts can be suspended for policy violations.
• Fraud or abuse leads to permanent ban.

Legal Jurisdiction

• All disputes are subject to jurisdiction of Arrah Bihar, India courts.